


If you are a new Tech and looking at buying tools, let me give you some info. Oddly when I owed them for the tools I saw them every week. I now have to contact a shop that is 15 miles away and then make time to leave my business in order to give that shop a tool and wait until the Sanp -On dealer gets it replaced. Keep that in mind when you look at the tool prices. Pretty much what I was told a decade ago when one of the dealers overcharged me for an impact wrench. Their position is that dealers are independent business owners and they can't make them do anything. I have contacted Snap-On corp at least a dozen times in the last 5 years by phone and e-mail. Warrantees are worthless if there is no service.

I have been unable to get a Snap-On rep to visit my shop in over 5 years. I have been a Tech since 1969 and have app.$40-$60K in Snap-On tools( that is at the purchase price, not current costs) I have purchased in the last 30 years. This is the first post( I will be posting the same on all the forums I am a member of as well as running a local ad indefinetly) of my press on Snap -On tools (trolls?) to get me some dealer service.
